Assistant Bar Manager

ROCCO FORTE HOTELS

VERDURA RESORT

Sicily

An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It’s a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it’s an unforgettable resort in Sicily where our team delivers an outstanding level of service.

ASSISTANT BAR MANAGER

Main purpose: The Assistant Bar Manager supports the Bar Manager in overseeing the efficient running and profitability of the bar and light meals service according to our standards and procedures.

Reports to: Bar Manager.

Main duties & responsibilities:

• Support the Bar Manager in providing friendly, attentive and timely service in order to create an exceptional experience for all of our Guests;

• Ensure that policies and procedures are complied with the highest standard of service;

• Support the Bar Manager in accomplishing bar staff’s objectives by orienting, training, scheduling, coaching, and counselling them;

• Support the Bar Manager in recruitment and selection process;

• Support the Bar Manager in achieving the department financial objectives working closely with management and overall team;

• Comply with H&S national rules;

• Maintain a professional relationship with Guests and colleagues;

• Anticipate Guests needs and handle guest complaints;

• Support the Bar Manager in managing and developing staff in everyday operations according to our standard and procedures;

• Monitor stock levels and align to the department financial objectives.

• Handle administration tasks as required.

We offer:

• Seasonal contract according to C.C.N.L. Settore Turismo.

• Learning & development activities and career opportunities.

• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".

• Staff celebrations.

Competencies required:

• Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.

• Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.

• Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.

• Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.

• Service excellence: Delivers service standards, which consistently exceed guest expectations.

• Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs.

Other requirements:

• Fluent in Italian and English. A third language is preferred;

• Sound professional experience in a similar role in luxury hotels and/or bars at international level;

• Certificate as Professional Barman;

• Certificate as Sommelier is preferred;

• Evidence of self-development through specialized courses, conferences/workshops;

• Able to use software for management of F&B – Familiar with Microsoft Office package.

Workplace: Verdura Resort, Sciacca (AG), S.S. 115 Km 131, 92019 Sicily.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).