Spa Therapist

Our marvelous resort, JW Marriott Venice Resort & Spa is seeking a passionate, bright, and talented Spa Therapist to join our team in one of the most beautiful Spa on the Venetian lagoon!

CORE WORK ACTIVITIES

The Spa Therapist provides the highest personalized services:

• Assesses guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.

• Keeps up to date with current techniques and modalities related to their field of work. Arrange workstation and treatment room. Frequently checks with guests to promote comfort, safety, and security throughout service. Promotes and sells Spa including retail offerings related to the Spa.

• Maintains cleanliness of workstations and/or treatment rooms throughout the shift, disposes of dirty linens, and secures supplies and equipment at the end of each shift. Monitors and sticks to schedule throughout the day.

• Handles guests' needs by following Marriott International's standard operating procedures for guests and therapists. Maintains current skills and licensure in service area as per regional requirements.

• Strives to improve service performance.

• Recommend Spa products and up-sell services

• Complete expertise in the services and products offered

WHAT WE'RE LOOKING FOR?

• Possess a good command of English

• An excellent verbal manner and proven customer service skills

• Good knowledge or experience in the Spa industry

• Good organizational skills with attention to details

• A team Player with a flexible and positive attitude

• Hardworking and consistent

EDUCATION AND EXPERIENCE

• Previous experience in Spa therapist roles within hotels

• Be able to demonstrate experience in complaint handling

• Passion for the hospitality industry

• Able to work in a fast-paced environment and remain calm under pressure

• Previous brand knowledge

Marriott International is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.