Regional Revenue Manager

ROCCO FORTE HOTELS

ITALIAN REGIONAL OFFICES

Rome

REGIONAL REVENUE MANAGER

Main purpose:

Monitors demand trends and market conditions which are translated into hotel revenue management strategies, used to realize the maximum amount of revenue for the hotels assigned.

Reports to: Regional Revenue Director. Main duties and responsibilities:

·        Forecasting of daily Transient and Group demand and tracking of variances.

·        Analysis, comparison, and monitoring of booking pace amongst the competitive set as well as the city for the luxury segment as a whole.

·        Accurate analysis and tracking of market, geographic, channel, key accounts in order to check effectiveness of strategies and performance to budget.

·        Tracking of hotels RevPAR growth and penetration versus the competition.

·        Development and implementation of hotel Electronic Distribution Strategy.

·        Ensuring a consistent hotel pricing/yield strategy across all segments and channels.

·        Analysis, recommendation and implementation of room packages in order to maximize low/high demand periods.

·        Ensuring the communication and dissemination of information to the hotels and to the regional team is timely, accurate and well-orchestrated.

·        Leisure and corporate groups’ quotation.

·        Loading of rates in PMS, CRS and all distribution channels.

·        Ensuring a constant contact and professional relations with OTA market managers.

·        Annual revenue budget preparation.

We offer:

·        Permanent contract according to C.C.N.L. Settore Turismo.

·        Learning & development activities and career opportunities.

·        Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".

·        Staff celebrations.

Competencies required:

·        Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.

·        Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.

·        Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.

·        Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.

·        Service excellence: Delivers service standards, which consistently exceed guest expectations.

·        Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs.

Other requirements:

·        Considerable direct experience of revenue management role in the luxury segment incorporating a variety of markets and hotels;

·        Experience of PMS (preferably Opera Cloud), RMS (preferably Ideas), CRS (preferably Sinxys) and Channel Manager (preferably Blastness);

·        Focused on achieving goals;

·        Strong analytical and pricing skills;

·        Advanced knowledge of Microsoft Office Excel

·        Fluent in English both spoken and written

·        Enthusiastic attitude

·        Strong interpersonal and problem solving abilities

·        Ability to thrive in a multi-tasked and fast-paced environment.

·        Ability to work both independently and cross-functionally

·        Maximum time flexibility

Workplace: Via del Babuino 9, 00187 - Rome.